CPAP Store Dubai – Advertisement & Privacy Policy

At CPAP Store Dubai, we are committed to protecting your personal data and maintaining transparency in our advertising and marketing practices. This policy outlines how we collect, use, and share information across our website and communication platforms, in line with the applicable data protection principles in the United Arab Emirates.

Data Collection

  • Direct Submission: We collect information such as your name, contact number, email address, delivery address, and any other details you submit when placing an order, subscribing to our emails, or contacting us.
  • Automatic Data: We may gather non-identifying information like IP address, browser type, device type, and session activity using cookies and tracking tools for analytics and website optimisation.
  • Third-Party Data: We may receive limited demographic or marketing-related data from advertising platforms and service providers that help us personalise content and measure campaign effectiveness.

How We Use Your Information

  • Fulfil and manage orders and provide customer support
  • Improve website performance and user experience
  • Personalise content and marketing offers
  • Send transactional emails, promotions, and notifications
  • Track and evaluate advertising performance
  • Detect and prevent fraud or abuse

Data Sharing

We may share personal information only under the following conditions:

  • Service Providers: We work with logistics, payment, and marketing partners who help deliver our services in accordance with local laws.
  • Legal Compliance: We may share data if required to comply with UAE law, respond to government inquiries, or protect our rights or customers.
  • Business Transfers: In the case of a merger, sale, or business restructuring, your information may be part of the transaction under confidentiality agreements.

We do not sell or rent your personal data to any third party.

Marketing Communications

We offer opt-in communications such as newsletters, promotional offers, and product updates. You may receive emails or WhatsApp messages if you have given consent or made a purchase. You may opt out at any time by following the unsubscribe link or contacting us directly.

Cookies & Tracking

We use cookies and related tools (e.g. Meta Pixel, Google Ads) to track user engagement, analyse traffic, and serve relevant advertising. These cookies do not contain personally identifiable data. You may disable cookies through your browser settings if preferred.

Account Security

Please use a secure password and safeguard your account credentials. CPAP Store Dubai is not liable for any unauthorised activity resulting from compromised accounts.

Data Privacy in the UAE

While the UAE does not currently enforce a nationwide GDPR-equivalent framework, we voluntarily align with international privacy best practices. We handle your data responsibly and ensure it is stored securely within trusted environments.

Medical & Health-Related Data

We are not a licensed healthcare provider. While we do not collect Protected Health Information (PHI), any details related to your CPAP therapy are handled with strict confidentiality. All medical devices should be used under professional medical guidance where applicable.

Policy Updates

This policy may be updated as our business evolves or if regulatory frameworks change. The latest version will always be available on this page. Continued use of our website indicates acceptance of the current policy.

Contact Us

For questions about this policy or to manage your privacy preferences, please contact us:

Email: support@cpapstoredubai.com
Address: CPAP Store Dubai, B2B Tower, 1806 Marasi Street, Business Bay, Dubai, United Arab Emirates 97700