Mobile Messaging Policy

Effective Date: 11/11/2023

By subscribing to mobile communications from CPAP Store Dubai, you agree to receive updates via SMS or WhatsApp related to your orders, delivery tracking, product availability, customer support, and promotional offers. Message frequency may vary. Standard messaging and data rates may apply based on your local mobile operator and plan.

Consent to Receive Mobile Messages

By voluntarily providing your mobile number and opting in, you consent to receive mobile communications from CPAP Store Dubai using automated or manual systems. These messages may include order confirmations, customer service replies, delivery updates, and promotional content.

Your consent is not a condition of purchase. You must be at least 13 years old to participate in our mobile messaging services.

Managing Your Preferences

WhatsApp Communication

If you contact us via WhatsApp or provide consent to receive messages on WhatsApp, CPAP Store Dubai may send you business communications related to your orders or inquiries. We will not use WhatsApp to send unsolicited promotions without your prior consent.

You may opt out of WhatsApp communication at any time. All WhatsApp interactions are governed by the WhatsApp Business Terms.

Supported Networks

Our messaging services are supported by leading UAE mobile carriers including Etisalat, du, and Virgin Mobile UAE. Message delivery times may vary based on carrier network performance and service availability.

Privacy & Data Use

CPAP Store Dubai complies with the UAE’s federal data protection law and local privacy practices as outlined by the Telecommunications and Digital Government Regulatory Authority (TDRA). We do not sell, rent, or share your mobile number with third parties for marketing purposes.

All personal data is handled in accordance with our Privacy Policy.

Medical Communication Disclaimer

CPAP Store Dubai is not a healthcare provider and does not issue clinical diagnoses. While we may answer general product questions, we do not send or request confidential medical information through SMS or WhatsApp.

These messaging platforms are not encrypted or secure for exchanging medical records or protected health information. By using these channels, you acknowledge the limitations and accept any privacy risks. If you prefer a secure alternative, please contact us directly by phone or email at info@cpapstoredubai.com.